Email Gets Stuck in the Outlook Outbox Folder and Refuses to be Delivered

In today scenario, emailing is the most urgent activity for everyone to manage daily tasks and routines. But sometimes, failures to send a message can hamper the usual workflow. This blog will tell you about what to do when an email gets stuck in Outlook Outbox folder and refuses to deliver. Besides, we will discuss the different reasons behind this error.

If you are trying to send an important email to someone and email gets stuck in the Outlook Outbox folder and refuses to be delivered then there are various reasons behind such type of issue like; incorrect settings in Outlook, wrong setting for default email, absence of proper authentication, lack of internet connection, virus infection or you are making an attempt to open the email when it is already in the list of send/receive process. Sometimes email gets stuck in the Outlook Outbox folder because of large attachment, to fix this issue you can try to remove large attachments or send attachments in small parts. You can also try to delete unnecessary emails just by right clicking on selective email and choose “Delete” option. There might chance that you will not solve your issue, there might be chances that the Outlook email configuration settings are wrong. You should verify your Outlook account password by logging your Outlook profile.  

Technique 1: 

Change the Password of Outlook Account 

If you have recently changed the Outlook.com password then you must change the Outlook account password as well. Follow the below steps to change password;

1. Go to the File menu->Info-> Account Settings

2. Choose account for which you want to change the password and click Change

3.Type a new password in the corresponding field and Click Next to finally finish the process.

Technique 2:
Check Outlook Account Configuration Settings 

a. Open Outlook and go through File tab

b. Press the Account Settings and perform double click on the Advanced Tab.

c. Hit the Tools menu ->Accounts settings > Email. 

d. In Outgoing Server Tab, be sure that Outgoing Server Port number is 25 for SMTP accounts  

Technique 3:
Set the Outlook to Work Online 

You will go through Outlook and select the Send/Receive tab -> Preferences group -> click the Work Offline button to toggle it off. You can end all the background processes and scan your machine to prevent it from virus infection. 

However, if the above techniques get fail to resolve “email stuck” issue then there might corruption in your Outlook OST file and you can repair corrupt OST file using any free OST to PST Conversion tool. Scanpst.exe utility is also another alternative to repair corrupt Outlook data file but it gets fail if any file has major corruption issues. 

For those of you who want to fix “email stuck in Outlook outbox folder and refuses to be deliver” issue, they had better option to repair Outlook data file and send emails again. The above blog explained some best techniques to fix email delivering issues.